JK
Juanita K
1 reviews | Active since Apr 2019
06 Aug 2019, 09:02
Service = terrible
Once again I am furious because of absolute horrible service at Builders warehouse in Somerset West. 3rd time in 2 weeks I've gone there. Planning to spend big money, as I need Power Tools ect. Waiting more than 30 min for someone to assist you, and when they eventually get there, they do not have a clue off what's going on. All 3 times I decided to leave, without spending a cent. Sorry Builders your loss,not mine.
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Builders Warehouse's replyOfficial
15 Oct 2019, 10:35Hi Juanita
Thank you for your feedback.
I'm sorry about the poor service you received when visiting our Helderberg store. I can understand your concerns and have brought this to the attention of management so that this can be looked into and addressed. Should you require further asistance please feel free to contact me at any time.
Kind Regards
Kurt
Thank you for your feedback.
I'm sorry about the poor service you received when visiting our Helderberg store. I can understand your concerns and have brought this to the attention of management so that this can be looked into and addressed. Should you require further asistance please feel free to contact me at any time.
Kind Regards
Kurt
Best regards,
Builders Warehouse's reply15 Oct 2019, 10:35
Official
Hi Juanita
Thank you for your feedback.
I'm sorry about the poor service you received when visiting our Helderberg store. I can understand your concerns and have brought this to the attention of management so that this can be looked into and addressed. Should you require further asistance please feel free to contact me at any time.
Kind Regards
Kurt
Thank you for your feedback.
I'm sorry about the poor service you received when visiting our Helderberg store. I can understand your concerns and have brought this to the attention of management so that this can be looked into and addressed. Should you require further asistance please feel free to contact me at any time.
Kind Regards
Kurt
Best regards,