********** Service, false advertising, no delivery... The list goes on! 🤮

I ordered 2 x 260L eco tanks from Builders online on 21 October 2024. The website promises delivery between 2 to 5 days. Needless to say they didn't stick to the communicated timelines. This is false advertising. When I initiated communication I was told that the supplier is waitng for delivery and that supplier is not sure when the delivery will happen. They only have 1 in stock. Out of desperation as there is no water in my hometown. I asked them to deliver the 1 tank. They said the delivery will happen the following day which was supposed to be Tuesday the 29th. Then I got a call being told that the delivery will happen on wednesday the 30th as the supplier received delivery. I agreed. Tell me why I was still begging for the delivery to happen on Thursday and Friday. The delivery happened on Friday. The tanks were delivered without the taps and the stopper for the top hole. Now I am back to begging again.

I am disgusted by the service builders gives to it's customers. After this matter is resolved I am definetly not buying anything from Builders ever again. There are over 4k complaints about this company but they don't see a need to improve.