HP
Hendrika P

1 reviews | Active since Feb 2015

04 Aug 2016, 08:32

SERVICE

<p>Builders Warehouse Bloemfontein - your service at the paypoints sucks. No greeting, no friendly face. I had to pack my stuff by myself in my trolley!</p>

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply04 Aug 2016, 08:51
Official

Hi Hendrika

Thank you for your feedback.

I'm sorry your recent visit wasn't a pleasant one.

This isn't the type of customer service we want you or any of our customer's to experience.

I've escalated this to store management for it to be looked into and for preventative measures to be put in place.

Thanks again for taking the time to contact us and I apologise for the inconvenience caused.

Kind Regards,

Tristan Kelly
Builders Customer Service Agent