lB
lordwick B

1 reviews | Active since Mar 2017

03 Nov 2023, 03:19

******* service

On the 03rd of October 2023 I went to Builders Warehouse Kempton for blinds alterations FinishingTouches. I was told to pay R450 for the alterations. I paid the R450 by cash at the till,the amount was credited to my builders account. Waiting period for the alterations is 14 days. After 14 days I get the call that they can't do the alterations and the money will be credited into my builders account. After 21 days I went to the store to collect my blinds.The Nightmare begins, the money has not been credited into my account. Kgobo told me to wait another 3 days since I payed cash.

On the 02 November 2023, I went to the store. No money was credited to my account to date.

DON'T USE BUILDERS WAREHOUSE FOR YOUR BLINDS ONCE THEY TAKE YOUR MONEY YOU WILL NOT GET YOUR REFUND.

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply03 Nov 2023, 07:34
Official
 Hi Lordwick,
 
 Thank you for bringing the above to our attention and I'm sorry for the experience you've had and the service received.
 
 Please allow me to follow up on this for you and I will keep you updated.
 
 Kind Regards
 KD 
lB
lordwick B's update07 Nov 2023, 13:35
Reviewer Update
Finally got the refund sorted . Thanks Mr Jacob Chauke for the effort .Really appreciate it.
Builders Warehouse
Builders Warehouse's reply07 Nov 2023, 13:40
Official
 Hi  Lordwick,
 
 Thank you for letting me know that you have since received your refund.
 
 If there is anything else that I can help you with, please let me know. KD
 
 Kind Regards
 KD