SH
Stephen H
1 reviews | Active since Jun 2020
17 Jan 2025, 00:57
Selling false Apple iTunes vouchers
I bought an Apple iTunes voucher for a R150.00. When I wanted to redeem the voucher it said invalid invalid code. So now I can’t get that money back. It might only be a R150.00, but it’s still a R150.00 out of my pocket. Builders Warehouse Strubens Valley must stick to selling hardware and not Apple iTunes vouchers. This is total bull****.
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Builders Warehouse's replyOfficial
17 Jan 2025, 08:39Hi Stephen,
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
Builders Warehouse's reply17 Jan 2025, 08:39
Official
Hi Stephen,
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF