PK
Phumlani K
1 reviews | Active since Nov 2025
03 Sept 2026, 15:30
****s with empty promises
Terrible service. Deliveries are confirmed as complete without even contacting you to collect your order. Then they return to their warehouse and say they did not find you. The promise you next delivery then go silent on you.
Helpful (0)
Replies (3)0
Replies (3)
Builders Warehouse's replyOfficial
03 Sept 2026, 16:03Hi Phumlani,
I'm sorry for the experience you've had and for the service received.
I will have your complaints escalated for you, and we will keep in touch.
Kind regards,
Builders Social Media team
I'm sorry for the experience you've had and for the service received.
I will have your complaints escalated for you, and we will keep in touch.
Kind regards,
Builders Social Media team
Builders Warehouse's reply03 Sept 2026, 16:03
Official
Hi Phumlani,
I'm sorry for the experience you've had and for the service received.
I will have your complaints escalated for you, and we will keep in touch.
Kind regards,
Builders Social Media team
I'm sorry for the experience you've had and for the service received.
I will have your complaints escalated for you, and we will keep in touch.
Kind regards,
Builders Social Media team
PK
Phumlani K's updateReviewer Update
03 Sept 2026, 16:47more promises.
typical that you'd reply so close to your closing so that we are unable to call into your contact centre.
just refund my money.
I want it by the end of the of tomorrow 04-09-206 or I will report this matter to CGSO.
typical that you'd reply so close to your closing so that we are unable to call into your contact centre.
just refund my money.
I want it by the end of the of tomorrow 04-09-206 or I will report this matter to CGSO.
PK
Phumlani K's update03 Sept 2026, 16:47
Reviewer Update
more promises.
typical that you'd reply so close to your closing so that we are unable to call into your contact centre.
just refund my money.
I want it by the end of the of tomorrow 04-09-206 or I will report this matter to CGSO.
typical that you'd reply so close to your closing so that we are unable to call into your contact centre.
just refund my money.
I want it by the end of the of tomorrow 04-09-206 or I will report this matter to CGSO.
Builders Warehouse's replyOfficial
04 Sept 2026, 10:06Hi Phumlani,
I'm sorry that you haven't received your order.
I will send through a refund request for you.
Please note that refunds can take 7-10 working days to reflect.
Kind regards,
Builders Social Media Team
I'm sorry that you haven't received your order.
I will send through a refund request for you.
Please note that refunds can take 7-10 working days to reflect.
Kind regards,
Builders Social Media Team
Builders Warehouse's reply04 Sept 2026, 10:06
Official
Hi Phumlani,
I'm sorry that you haven't received your order.
I will send through a refund request for you.
Please note that refunds can take 7-10 working days to reflect.
Kind regards,
Builders Social Media Team
I'm sorry that you haven't received your order.
I will send through a refund request for you.
Please note that refunds can take 7-10 working days to reflect.
Kind regards,
Builders Social Media Team