MB
Marisa B
1 reviews | Active since Oct 2022
11 Oct 2023, 09:46
*****s
Worst service ever. I have paid for a promotion online twice now just to be contacted and told that they do not have stock. The first time I insisted and after months finally received my order. This time this was not the case and I have been told that my Builders card will be refunded and not the account I paid from. I don’t even have a Builders card… How can you advertise a promotion online and make it available online knowing that the item is out of stock… and then refuse to refund the account payment was made from, forcing you to make futher future purchases only from Builders. In my opinion that is called *****ing!
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Replies (1)0
Replies (1)Builders Warehouse's replyOfficial
11 Oct 2023, 10:41Hi Marisa,
Thank you for bringing this to our attention.
I'm sorry for the service you've received and that you haven't received your order.
I'll look into this matter for you and will be in touch with feedback.
Regards,
BB
Thank you for bringing this to our attention.
I'm sorry for the service you've received and that you haven't received your order.
I'll look into this matter for you and will be in touch with feedback.
Regards,
BB
Builders Warehouse's reply11 Oct 2023, 10:41
Official
Hi Marisa,
Thank you for bringing this to our attention.
I'm sorry for the service you've received and that you haven't received your order.
I'll look into this matter for you and will be in touch with feedback.
Regards,
BB
Thank you for bringing this to our attention.
I'm sorry for the service you've received and that you haven't received your order.
I'll look into this matter for you and will be in touch with feedback.
Regards,
BB
