RP
REOLEBOGILE P
1 reviews | Active since Oct 2018
14 Oct 2019, 15:51
"RUSTENBURG BUILDERS WAREHOUSE THE WORST"
Word of advice never bother your self or waste your airtime to inquire at Rustenburg's builders warehouse, bad service i called 5 times the lady at switch board keeps on transferring me even if i tell her that they are not picking it up, it will ring until they hang it up, they took my number but i haven't received any call from them, i called 5 times in the morning i was told the person is busy or eating, i called again in the afternoon and it just rang, they should just close it because they are very useless, their service is so bad.
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Builders Warehouse's replyOfficial
15 Oct 2019, 10:52Hi Mrs.Phiri,
Thanks for taking my call yesterday.
As per our discussion, I am really sorry about your experience, this was unacceptable and shouldn't be an issue for any of our customers.
I have addressed this with our branch manager, we will ensure you receive better service going forward. Our team has also contacted your sister as arranged to further assist with the query.
I tried contacting you earlier with the feedback, please note that I will call you later.
Thanks for bringing this to our attention.
Regards,
Josh
Thanks for taking my call yesterday.
As per our discussion, I am really sorry about your experience, this was unacceptable and shouldn't be an issue for any of our customers.
I have addressed this with our branch manager, we will ensure you receive better service going forward. Our team has also contacted your sister as arranged to further assist with the query.
I tried contacting you earlier with the feedback, please note that I will call you later.
Thanks for bringing this to our attention.
Regards,
Josh
Best regards,
Builders Warehouse's reply15 Oct 2019, 10:52
Official
Hi Mrs.Phiri,
Thanks for taking my call yesterday.
As per our discussion, I am really sorry about your experience, this was unacceptable and shouldn't be an issue for any of our customers.
I have addressed this with our branch manager, we will ensure you receive better service going forward. Our team has also contacted your sister as arranged to further assist with the query.
I tried contacting you earlier with the feedback, please note that I will call you later.
Thanks for bringing this to our attention.
Regards,
Josh
Thanks for taking my call yesterday.
As per our discussion, I am really sorry about your experience, this was unacceptable and shouldn't be an issue for any of our customers.
I have addressed this with our branch manager, we will ensure you receive better service going forward. Our team has also contacted your sister as arranged to further assist with the query.
I tried contacting you earlier with the feedback, please note that I will call you later.
Thanks for bringing this to our attention.
Regards,
Josh
Best regards,