RUDE RUDE CUSTOMER SERVICE

On Saturday 17TH June 2023 I purchased a gas heater Doc Number B*** (This is the exchange Number as they kept the original slip) from Builders Warehouse in Bedworth Park. - It took no less than 10 minutes for the cashier to decide as to whether she should open the box the gas heater was in and this only happened after I inquired as to what was the hold up. She then opened the box destroying it the process and me asking her why she was opening the box, with her response being that she needed to check that every thing was there. I asked her what was the everything she TOLD me "She knows I don't need to no!", again i asked and got the same snotty response after destroying the top of the box she did not remove anything or even really look and proceeded with the check out. - on arriving home and taking the gas heater out the box we discovered the front grid was missing which meant driving all the way back to Bedworth park after explaining the whole story to the INFO counter, the agreed to an exchange, when the cashier saw them taking me to her till she shouted at the people assisting me to go to the till next to hers.