WA
Wessel A
1 reviews | Active since Dec 2023
11 Dec 2023, 13:57
Rude and incorrect price
Online and in store prices are different, Online it states free delivery if you buy for more than R500.00 but when you come to check out then they wanna charge you for delivery, claiming its only for selected items but no where it states it's just for selected items. The staff is so rude when you ask questions or ask where something is in the store.
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Builders Warehouse's replyOfficial
11 Dec 2023, 14:23Hi Wessel,
Thank you for getting in touch with us.
I am so sorry for the level of service you have received as well as the lack of feedback.
You can click on the link https://www.builders.co.za/online-terms-conditions and scroll down to section 26 and it will show you all items that are included and excluded from the free delivery.
Should you need any further assistance please let me know. JF
Thank you for getting in touch with us.
I am so sorry for the level of service you have received as well as the lack of feedback.
You can click on the link https://www.builders.co.za/online-terms-conditions and scroll down to section 26 and it will show you all items that are included and excluded from the free delivery.
Should you need any further assistance please let me know. JF
Builders Warehouse's reply11 Dec 2023, 14:23
Official
Hi Wessel,
Thank you for getting in touch with us.
I am so sorry for the level of service you have received as well as the lack of feedback.
You can click on the link https://www.builders.co.za/online-terms-conditions and scroll down to section 26 and it will show you all items that are included and excluded from the free delivery.
Should you need any further assistance please let me know. JF
Thank you for getting in touch with us.
I am so sorry for the level of service you have received as well as the lack of feedback.
You can click on the link https://www.builders.co.za/online-terms-conditions and scroll down to section 26 and it will show you all items that are included and excluded from the free delivery.
Should you need any further assistance please let me know. JF