PR
Paul R

1 reviews | Active since May 2016

17 Jul 2020, 09:33

Rondneuk

Ek het op n vorige geleetheid gekla oor b en d bosels wat julle op julle website beskikbaar is EN DAT BUILDERS EXSPRESS NIE borsels aanhou nie. Lioni het my op live chat ges***el en my laat weet Builders Gezina hou dit aan.Daar aangekom en hulle laat my mooi verstaan hulle hou geen borsels vir angle grinders of bore aan nie.Inteendeel se hulle vir my sy het vir Gezina gewerk en is nou ek dink hulle sy werk nou in Lynnwood? Dit is swak van Builders om n mens so rond te--------

0
Replies (5)
Builders Warehouse
Builders Warehouse's reply17 Jul 2020, 11:57
Official
Hi Paul,

Thanks for your feedback.

I'm sorry to hear the above, none of our customers deserve this kind of experience.

Please allow us an opportunity to address this matter with you by sending us the following on a private reply:

- Full Name
- Email Address
- Contact Number
- Article codes / Barcodes

I will make sure we address this immediately.

Thanks for making us aware of your concerns, I look forward to your reply.

Regards,
Joshua

Best regards,

PR
Paul R's update17 Jul 2020, 13:23
Reviewer Update
Paul Roux
***
cell ***
I did not buy anything because when I came there, they do not stock it
Builders Warehouse
Builders Warehouse's reply17 Jul 2020, 13:35
Official
Hi Paul,

Thanks for your reply.

I'm really sorry but I'm not able to see the above, could you please send it on a private reply?

Thanks in advance.

Regards,
Joshua

Best regards,

PR
Paul R's update17 Jul 2020, 14:33
Reviewer Update
Paul Roux
***
cell ***
I did not buy anything because as I said Lioni tod me or phoned me and said Gezina will have the brushes witch they did not.
Builders Warehouse
Builders Warehouse's reply17 Jul 2020, 16:04
Official
Hi Paul,

Thanks again for the reply.

I've provided your details to our team who will have this looked into and will be in touch with you.

Please feel free to give us a shout at www.builders.co.za, ***, or @BuildersSA on any of our social media platforms if you need some help with anything in future.

Have a great day.

Regards,
Joshua

Best regards,