jJ
joey J
1 reviews | Active since Jan 2020
02 Sept 2024, 16:29
Rivonia Builders warehouse poor customer service
Builders warehouse Rivonia, really gave the worst customer service one can ask for.
The online/collection an absolute disgraceful service. The lady refused to help because she knocked. Her colleague did not want to serve at 16:00 because she's on lunch.
Something so basic turned into a terrible experience.
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
02 Sept 2024, 16:33Hi Joey,
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that our staff are not being helpful.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that our staff are not being helpful.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Builders Warehouse's reply02 Sept 2024, 16:33
Official
Hi Joey,
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that our staff are not being helpful.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that our staff are not being helpful.
I will have the matter escalated and our team will be in touch.
Regards,
SR