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decan F

1 reviews | Active since Aug 2017

08 Aug 2018, 20:11

rivonia builders warehouse never shop there

I would give you a 0 if I could but even that would be to much. Rivonia branch closes at 19h00 but if you get there at 18h45 believe you me you will not get any service, everyone's brains literally stop working and the lights get turned off while you are trying to find one of there *********** staff members to assist you.They are ****** bunch who said to me while asking for a price " GO ASK THAT WHITE MAN" so in other words the white security must help me because they don't bar code there products and are to ****ing lazy to go get a price.I will never ever in my life shop there again bunch of *****s !!!!!

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply09 Aug 2018, 08:38
Official

Hi Decan

I'm sorry for the service that you received when visiting our Rivonia store.

I can assure you that this isn't the experience we want you as our customer to have.

I have escalated the matter with the branch manager and will be contacting you shortly.

Kind Regards

Kurt Damons

dF
decan F's update09 Aug 2018, 23:54
Reviewer Update
You know Kurt I come into the builders warehouse everyday without fail and spend anything from R300 to R1800 7 days a week.Friday on 2 occasions been morning and evening I tried to obtain a price on the grip tool boxes and had absolutely no luck even after I was told to go ask the white man, I understand that if a product is on the shelf which it was and there were around 20 of them without prices, the consumer act stipulates it then free? I actually really felt like walking out with it because even after telling that cashier it was really important I have it for my work the next day oh which reminds me her name was olivier suheyi till number 0008 on 2018/08/08 time 19:10:19 both her and the packer who was wearing a blue tshirt at the time must seriously in future not pass ****** remarks because the next time i may not be so polite and someone may just loose some teeth!