Rip-Off price!!!

Item: Builders Warehouse
Rating: 1

I purchased a Plascon Stoep Enamel 5L at Builders Warehouse in Strubensvalley at a price of R698.00. Upon going back i stopped at Makro Strubensvalley to purchase a few additional items. Out of curiosity i had a look at the prices of their Plascon Stoep Enamel 5L and the price there was R499!!! This is a difference of about R200 on exactly the same paint!!! When i enquired at Builders then regarding the price the assistant mentioned to me that R698.00 is the right price and they can't do anything about it. So above the crazy price i get this as answer when i questioned the price. Ridiculous!!

Helpful (0)

Replies (1)

Builders Warehouse's replyOfficial

13 Sept 2016, 12:34

Hi Juan

Thank you for your feedback.

I'm sorry to hear about your experience.

This isn't the type of customer service we want you to receive.

I've escalated this to store management for it to be looked into.

Thanks again for taking the time to contact us and I apologise for the inconvenience caused.

Kind Regards,

Tristan Kelly
Builders Customer Service Agent

Builders Warehouse's reply13 Sept 2016, 12:34

Official