RP
Ryan P

1 reviews | Active since Mar 2009

19 Feb 2024, 12:45

Rewards Loyalty nonsense. ****??

Rewards Loyalty Program - Lies, Nonsense,. ****?

Builders promises "cash back" as loyalty rewards. You send a voucher that doesn't work.

I get a call promising a replacement voucher.... Yeah right.

I guess you are hoping I forget and drop the matter...

How many people do you **** like this?

0
Replies (7)
Builders Warehouse
Builders Warehouse's reply19 Feb 2024, 13:50
Official
Hi Ryan, 

I'm sorry for the service you received. 

I can certainly understand your frustrations. 

We are currently working on your complaint and will update you as soon as feedback becomes available. 

Kind Regards 
KD 
RP
Ryan P's update19 Feb 2024, 15:06
Reviewer Update
I am so very sick and tired of hearing the same lies and nonsense every single day....

Is anyone at builders warehouse competent at anything?

It is worse than atrocious, appalling, shameful,...

Advertising Standards *****

Builders Warehouse
Builders Warehouse's reply19 Feb 2024, 15:24
Official
 Hi Ryan, 

Thank you for waiting for my feedback. 

Kindly note that the voucher is now working. 

When at the till, kindly provide the cashier with the voucher code from the SMS. 

Once again, my sincere apologies for the inconvenience this has caused you. 

Kind Regards
KD 
RP
Ryan P's update19 Feb 2024, 15:32
Reviewer Update
I will be trying this later today.

I will not believe you until it works.

I am glad you are employed.

I am sorry you happen to work for clowns and ****s.
Builders Warehouse
Builders Warehouse's reply19 Feb 2024, 15:39
Official
Hi Ryan,

I understand. Please let me know once you have redeemed the voucher.

Have a good day further.

Regards
KD 
RP
Ryan P's update20 Feb 2024, 22:27
Reviewer Update
Thank you
Resolved

Builders Warehouse
Builders Warehouse's reply21 Feb 2024, 07:57
Official
Hi  Ryan,

Thank you so much for letting me know.

Have a wonderful day further.

Regards
KD