Returns

A Gold air Heater was purchased and less than 6 Months, the heater is rusted. I was informed that the buyer has not ever had this problem and as long as the heater is still working, the rust is not covered. It's a bit disappointing that Builders did not take the heater back and send to the supplier to assess. The answer that it has never happened before with the product I feel is not a good reason. Was a bit disappointing.