FC
Francois C
1 reviews | Active since Apr 2019
18 Dec 2023, 10:00
REMAINS UNRESOLVED!!!!!!
14 Dec 2023 at 08:34 Non delivery I ordered a shower sliding door online 21 November After numerous emails & phone calls with receiving numerous reference numbers i am still waiting for my door now being 14 December. The delivery estimate was 10-12 days. Extremely poor!!!!!!! AVOID THEM!!!!
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Replies (3)
Builders Warehouse's replyOfficial
18 Dec 2023, 10:28Hi Francois,
I am so sorry for the major delay in your order as well as the lack of communication with you.
I have checked with our team and your order is on route to Cape Town. I have checked with the team when it will be delivered to you. I will get back to you once I have a delivery date for you. JF
I am so sorry for the major delay in your order as well as the lack of communication with you.
I have checked with our team and your order is on route to Cape Town. I have checked with the team when it will be delivered to you. I will get back to you once I have a delivery date for you. JF
Best regards,
Builders Warehouse's reply18 Dec 2023, 10:28
Official
Hi Francois,
I am so sorry for the major delay in your order as well as the lack of communication with you.
I have checked with our team and your order is on route to Cape Town. I have checked with the team when it will be delivered to you. I will get back to you once I have a delivery date for you. JF
I am so sorry for the major delay in your order as well as the lack of communication with you.
I have checked with our team and your order is on route to Cape Town. I have checked with the team when it will be delivered to you. I will get back to you once I have a delivery date for you. JF
Best regards,
FC
Francois C's updateReviewer Update
18 Dec 2023, 10:51I have been listening to "i will get back to you" since 2 December!!!! & still nobody can give me a date or time!!!!
FC
Francois C's update18 Dec 2023, 10:51
Reviewer Update
I have been listening to "i will get back to you" since 2 December!!!! & still nobody can give me a date or time!!!!
Builders Warehouse's replyOfficial
18 Dec 2023, 16:51I have escalated the matter as far as I can. JF
Best regards,
Builders Warehouse's reply18 Dec 2023, 16:51
Official
I have escalated the matter as far as I can. JF
Best regards,