SM
Shantelle M
1 reviews | Active since Feb 2015
06 Aug 2015, 21:01
REFUND NOT PROCESSED - ALMOST A WEEK LATER
I returned 5 bags of Rhinolite on Sunday and a refund was processed to my account of R1150 but untill TODAY 6 August nothing is reflecting!!<br> <br> I am not willing to wait another week - make a plan and refund in CASH or clear immediately <br> <br> not acceptable!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
07 Aug 2015, 09:06Hello ShantiM,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regards
Anericia Campbell
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regards
Anericia Campbell
Customer Care Agent
Best regards,
Builders Warehouse's reply07 Aug 2015, 09:06
Official
Hello ShantiM,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regards
Anericia Campbell
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regards
Anericia Campbell
Customer Care Agent
Best regards,