Refund issue

Item: Builders Warehouse
Rating: 1
Author: Donovan E

Just a heads up. If you purchase anything from Builders and you need a refund because the article is not correct, be prepared to wait for your money to be refunded. I will be going to another hardware shop going forward.

Helpful (0)

Replies (3)

Builders Warehouse's replyOfficial

05 Nov 2024, 12:55

Hi Donovan,

Thank you for bringing this to my attention.

I'm sorry for the delay and the experience you've had regarding your refund.

I will have this matter escalated for you and I will keep you updated.

Kind Regards
SM.

Builders Warehouse's reply05 Nov 2024, 12:55

Official

Donovan E's updateReviewer Update

05 Nov 2024, 13:47

Builders got back to me and I am satisfied with the response.

Thank you no further action from builders needed

Donovan E's update05 Nov 2024, 13:47

Reviewer Update

Builders got back to me and I am satisfied with the response.

Thank you no further action from builders needed

Builders Warehouse's replyOfficial

05 Nov 2024, 15:48

Hi Donovan,

Thank you for the feedback.

If you need anything else, please let us know.

Kind Regards
SM.

Builders Warehouse's reply05 Nov 2024, 15:48

Official

Hi Donovan,

Thank you for the feedback.

If you need anything else, please let us know.

Kind Regards
SM.