SH
Samukelisiwe H
1 reviews | Active since Jan 2026
22 Jan 2026, 10:46
Refund
I am disappointed with the service I received from Builders. They cancelled my order after waited for 13 days. Nobody notified until I called because this is out of TAT. I want my money ASAP
Helpful (0)
Replies (3)0
Replies (3)
Builders Warehouse's replyOfficial
22 Jan 2026, 11:10Hi Samukelisiwe,
I'm sorry for the service received.
I will have this matter escalated for you and we will keep in touch.
Kind Regards
KD
I'm sorry for the service received.
I will have this matter escalated for you and we will keep in touch.
Kind Regards
KD
Builders Warehouse's reply22 Jan 2026, 11:10
Official
Hi Samukelisiwe,
I'm sorry for the service received.
I will have this matter escalated for you and we will keep in touch.
Kind Regards
KD
I'm sorry for the service received.
I will have this matter escalated for you and we will keep in touch.
Kind Regards
KD
SH
Samukelisiwe H's updateReviewer Update
22 Jan 2026, 14:13Hi
I will be happy if the refund is processed before Saturday as I need the money to pay from different supplier.
Remember I did not cancel the order, you guys made me wait and later cancelled on the day of the delivery.
If you want a delivery confirmation email address, please advise.
I will be happy if the refund is processed before Saturday as I need the money to pay from different supplier.
Remember I did not cancel the order, you guys made me wait and later cancelled on the day of the delivery.
If you want a delivery confirmation email address, please advise.
SH
Samukelisiwe H's update22 Jan 2026, 14:13
Reviewer Update
Hi
I will be happy if the refund is processed before Saturday as I need the money to pay from different supplier.
Remember I did not cancel the order, you guys made me wait and later cancelled on the day of the delivery.
If you want a delivery confirmation email address, please advise.
I will be happy if the refund is processed before Saturday as I need the money to pay from different supplier.
Remember I did not cancel the order, you guys made me wait and later cancelled on the day of the delivery.
If you want a delivery confirmation email address, please advise.
Builders Warehouse's replyOfficial
22 Jan 2026, 14:16Hi Samukelisiwe,
Your complaint has been escalated to our complaints team who are working on your query.
They will keep you in the loop with regards to updates.
Regards
KD
Your complaint has been escalated to our complaints team who are working on your query.
They will keep you in the loop with regards to updates.
Regards
KD
Builders Warehouse's reply22 Jan 2026, 14:16
Official
Hi Samukelisiwe,
Your complaint has been escalated to our complaints team who are working on your query.
They will keep you in the loop with regards to updates.
Regards
KD
Your complaint has been escalated to our complaints team who are working on your query.
They will keep you in the loop with regards to updates.
Regards
KD