F
Francois

1 reviews | Active since Jul 2023

06 Dec 2024, 15:05

Really bad service and support

Builders witbank really bad customer walk in support by the people working in the paint sections..no one knows their paint and who does what, keep sending me up and down to the same people and then argue at each other who has the right paint, then ends up no one helping me anyway and just walks away..i decided to not buy anything..builders witbank service is bad and wont see me soon.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply06 Dec 2024, 15:22
Official
Hi Francois, 

Thank you for getting in touch with us. 

I am so sorry for the level of service you have received as well as for the inconvenience caused to you. 

I will inform management of this so they can put the correct measures in place to ensure this does not happen again. JF