AS
Akim S

1 reviews | Active since Mar 2019

26 Sept 2023, 18:55

Rct inverter issue

Unhappy with the service. Purchased a RCT megapower inverter trolley 1kva. It has now been working for an hour or less and takes 15mins to charge. It's still under warranty and upon purchase they said the lifespan is more than 6 months however it's been less than 6 months and it's not working. Returned it 16/09/2023 and was advised to get ready to buy a new battery as they don't replace after 6months. Mine however did not work for up to 6months. Builders Rooderport branch acknowledgement of receipt of goods 138259

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply27 Sept 2023, 08:53
Official
Hi Akim,

Thank you for contacting us. 

I'm sorry your item developed a fault.

I'll escalate this matter and we will be in touch.

Regards,
BB
Builders Warehouse
Builders Warehouse's reply03 Oct 2023, 11:14
Official
Hi Akim,

I trust you're well.

Our team has advised that your matter has been resolved.

Please let us know if you've received your goods and if there is anything else we can assist you with.

Regards,
BB