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Stephen D
1 reviews | Active since May 2020
18 Oct 2023, 09:10
RCS payment option removed from Builders Online!
Good Day
I tried to pay for an order online on the builders website using an RCS card but I have noticed that the website has changed, and the option to pay with a RCS card has been removed.
Helpful (0)
Replies (6)0
Replies (6)
Builders Warehouse's replyOfficial
18 Oct 2023, 09:26Hi Stephen,
Thank you for getting in touch with us. I am so sorry for the inconvenience however, all RCS payments has to be done in store. JF
Thank you for getting in touch with us. I am so sorry for the inconvenience however, all RCS payments has to be done in store. JF
Builders Warehouse's reply18 Oct 2023, 09:26
Official
Hi Stephen,
Thank you for getting in touch with us. I am so sorry for the inconvenience however, all RCS payments has to be done in store. JF
Thank you for getting in touch with us. I am so sorry for the inconvenience however, all RCS payments has to be done in store. JF
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Stephen D's updateReviewer Update
18 Oct 2023, 09:46Why was this changed? In September the option was there and when you phone the Builders call center they know nothing about this??
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Stephen D's update18 Oct 2023, 09:46
Reviewer Update
Why was this changed? In September the option was there and when you phone the Builders call center they know nothing about this??
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Stephen D's updateReviewer Update
18 Oct 2023, 10:11And at the bottom of the builders website it displays the rcs store card and builders store credit as payment options... that means another website update is in order!
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Stephen D's update18 Oct 2023, 10:11
Reviewer Update
And at the bottom of the builders website it displays the rcs store card and builders store credit as payment options... that means another website update is in order!
Builders Warehouse's replyOfficial
18 Oct 2023, 11:15Hi Stephan,
I will inform our team of this and get back to you. JF
I will inform our team of this and get back to you. JF
Builders Warehouse's reply18 Oct 2023, 11:15
Official
Hi Stephan,
I will inform our team of this and get back to you. JF
I will inform our team of this and get back to you. JF
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Stephen D's updateReviewer Update
25 Oct 2023, 23:01Good Day, is there any update regarding this issue??
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Stephen D's update25 Oct 2023, 23:01
Reviewer Update
Good Day, is there any update regarding this issue??
Builders Warehouse's replyOfficial
27 Oct 2023, 09:10Hi Stephen,
Our team is looking into getting the RCS payment option back onto the website.
We will keep you updated should we get anything else. JF
Our team is looking into getting the RCS payment option back onto the website.
We will keep you updated should we get anything else. JF
Builders Warehouse's reply27 Oct 2023, 09:10
Official
Hi Stephen,
Our team is looking into getting the RCS payment option back onto the website.
We will keep you updated should we get anything else. JF
Our team is looking into getting the RCS payment option back onto the website.
We will keep you updated should we get anything else. JF