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TB
Thabani B

1 reviews | Active since Feb 2021

16 Mar 2026, 10:44

RCS Builders *****

Hi i have a problem with Builders rcs group someone do a n online purchases on my account pretending to be calling from RCS card division and ask me for the OTP

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply16 Mar 2026, 10:58
Official
Hi Thabani,

Thank you for contacting us.

I'm sorry for the experience you've had. This is concerning.

We will never ask for your PIN, password, or OTP (One-Time PIN) over the phone or email.

Please contact the RCS ***** department immediately on the below:

RCS ***** Contact Details

  • ***** Hotline: ***
  • Customer Service (Lost/****** Card): ***or 0861 SAY RCS (***)
  • Email: *** (for submitting supporting documents)
  • Email: ***

The ***** team will assist you with further steps.

Regards,
BB
TB
Thabani B's update16 Mar 2026, 11:41
Reviewer Update
Hi i have already contacted them and their response via SMS was that i am liable for the the purchases that was made.
Builders Warehouse
Builders Warehouse's reply16 Mar 2026, 11:45
Official
Hi Thabani,

Thank you for your response.

I'm sorry to hear that.

Please contact them again on ***to speak to someone in the ***** department directly for in-depth feedback.

Please let us know if there is anything else we can assist with.

Regards,
BB