LB
Liza B
1 reviews | Active since Oct 2015
18 Jan 2016, 08:55
R40 ****** due to ********* business procedures
Went to buy an extension cord, took the last item on the shelf priced at R260.<br> When i went to the till to pay, the item scanned for R300. <br> I notified the cashier of the difference, so she took the cord to where i took it off the shelf, stayed away for about 10-15 mins, and when she came back she had a \newly"printed PI label indicating the new price of R300 which it scanned for.<br> <br> I exited the building and went in through the entrance"
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Builders Warehouse's replyOfficial
18 Jan 2016, 09:36Hello LoCoZ,
Thank you for your feedback.
I'm sorry for the service that you have received from our branch, I can assure you that this is not the type of experience that we would want for you as our customer.
I have brought this matter to the relevant parties attention at our store for them to ensure that the correct measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Thank you for your feedback.
I'm sorry for the service that you have received from our branch, I can assure you that this is not the type of experience that we would want for you as our customer.
I have brought this matter to the relevant parties attention at our store for them to ensure that the correct measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Builders Warehouse's reply18 Jan 2016, 09:36
Official
Hello LoCoZ,
Thank you for your feedback.
I'm sorry for the service that you have received from our branch, I can assure you that this is not the type of experience that we would want for you as our customer.
I have brought this matter to the relevant parties attention at our store for them to ensure that the correct measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Thank you for your feedback.
I'm sorry for the service that you have received from our branch, I can assure you that this is not the type of experience that we would want for you as our customer.
I have brought this matter to the relevant parties attention at our store for them to ensure that the correct measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie