DN
Deshni N

1 reviews | Active since Mar 2021

09 Apr 2025, 16:50

Putrid level of service from Builder warehouse management!

Disappointed with Builder’s Warehouse Management (Adam)

I expected better from a company like Builder’s Warehouse. After receiving damaged goods, I reached out for support - only to be met with poor service and lack of accountability. Instead of addressing the issue properly, the response from management was null and void.

As a paying customer, I believe in quality service and responsibility, and this experience has been nothing but frustrating.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply09 Apr 2025, 17:06
Official
Hi Deshni,

Thank you for getting in touch with us.

I'm sorry for the service you've received.

Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.

We'll have this looked into and we'll be in touch.

Kind regards,
AO