RW
Roland W
1 reviews | Active since May 2018
13 Nov 2019, 14:10
PROMISES PROMISES
As an eighty year old pensioner who shops on pensioners day I look for pensioners discount. Builders warehouse offer pensioners discounts on Wednesday. Items on promotion are excluded. I have yet to be able to buy something that is NOT on promotion. It seems that EVERYTHING is on promotion on pensioners day. My advice? DO NOT SHOP AT BW ON WEDNESDAY!!!
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Replies (2)
Builders Warehouse's replyOfficial
13 Nov 2019, 14:19Hi Roland,
Thanks for making us aware of your concerns.
I'm sorry to hear the above, we don't want you to feel this way.
As much as we would want you to get your pensioners discount for as many products as possible, this is part of our policy as advised in-store and on our website (https://bit.ly/2NIowFV).
Please note that I will contact you shortly to further assist you, I want you to end on a happy note.
Thanks for communicating your concerns, I look forward to speaking with you.
Regards,
Josh
Thanks for making us aware of your concerns.
I'm sorry to hear the above, we don't want you to feel this way.
As much as we would want you to get your pensioners discount for as many products as possible, this is part of our policy as advised in-store and on our website (https://bit.ly/2NIowFV).
Please note that I will contact you shortly to further assist you, I want you to end on a happy note.
Thanks for communicating your concerns, I look forward to speaking with you.
Regards,
Josh
Builders Warehouse's reply13 Nov 2019, 14:19
Official
Hi Roland,
Thanks for making us aware of your concerns.
I'm sorry to hear the above, we don't want you to feel this way.
As much as we would want you to get your pensioners discount for as many products as possible, this is part of our policy as advised in-store and on our website (https://bit.ly/2NIowFV).
Please note that I will contact you shortly to further assist you, I want you to end on a happy note.
Thanks for communicating your concerns, I look forward to speaking with you.
Regards,
Josh
Thanks for making us aware of your concerns.
I'm sorry to hear the above, we don't want you to feel this way.
As much as we would want you to get your pensioners discount for as many products as possible, this is part of our policy as advised in-store and on our website (https://bit.ly/2NIowFV).
Please note that I will contact you shortly to further assist you, I want you to end on a happy note.
Thanks for communicating your concerns, I look forward to speaking with you.
Regards,
Josh
Builders Warehouse's replyOfficial
14 Nov 2019, 13:56Hi Roland,
I hope you're doing well.
I tried reaching you today and the day before, I'll email you shortly.
Kindly note that my mail may be in your promotion inbox. Please feel free to respond back to me with a time to call you, alternatively, we can communicate via email.
I hope you have a great day further.
Regards,
Josh
I hope you're doing well.
I tried reaching you today and the day before, I'll email you shortly.
Kindly note that my mail may be in your promotion inbox. Please feel free to respond back to me with a time to call you, alternatively, we can communicate via email.
I hope you have a great day further.
Regards,
Josh
Builders Warehouse's reply14 Nov 2019, 13:56
Official
Hi Roland,
I hope you're doing well.
I tried reaching you today and the day before, I'll email you shortly.
Kindly note that my mail may be in your promotion inbox. Please feel free to respond back to me with a time to call you, alternatively, we can communicate via email.
I hope you have a great day further.
Regards,
Josh
I hope you're doing well.
I tried reaching you today and the day before, I'll email you shortly.
Kindly note that my mail may be in your promotion inbox. Please feel free to respond back to me with a time to call you, alternatively, we can communicate via email.
I hope you have a great day further.
Regards,
Josh