1 reviews | Active since Aug 2011
Product fail-management blames client
Two weeks ago I went to the store for can spray for ice buckets I was using for an event. I followed the suppliers instructions on the can and listened to the sales advisor in store. The spray lasted exactly 20minutes and started peeling from the buckets.
The following week I returned the spray and took the buckets with me to the store. They denied me any sort of help and I showed them. I wasted money purchasing the product that didn't even work.
The managers were arrogant and rude!! Took my half can without reimbur*****t. Kept then called and told me I should've used Primer which wasn't mentioned when I asked for help in store or on the can. I asked them to contact the supplier and get back to me. Instead the manager called to tell me I didn't use the product and I should've known to use primer.
As of today no feedback from the store manager.
Thank you for bringing this to my attention.
I'm sorry for the experience you've had and the service you received from management regarding the spray.
I will have this matter escalated for you and I will keep you updated.
Kind Regards
SM.
Best regards,
Thank you for bringing this to my attention.
I'm sorry for the experience you've had and the service you received from management regarding the spray.
I will have this matter escalated for you and I will keep you updated.
Kind Regards
SM.
Best regards,
He wasn't aware of my compliant.
Thanks again for reaching out
He wasn't aware of my compliant.
Thanks again for reaching out
You're welcome, and thank you for the feedback.
If you need anything else, please let us know.
Kind Regards
SM.
Best regards,
You're welcome, and thank you for the feedback.
If you need anything else, please let us know.
Kind Regards
SM.
Best regards,
