Pricing considerably out of touch
<p>Builders Warehouse please could you explain to me why your prices are so far out of line? Looking for a mortise chisel bit a quick search on the internet revealed just how much you are overcharging. Even the RRP on the TorkCraft website is less than you are charging?</p>
Hi Charl,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Bronwynne Nel
Hi Charl,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Bronwynne Nel