Poor staff training and customer service

To who ever cares about your clients. I have another very frustrating experience at your branch with the cutting and edging of some boards. I gave some sizes to your construction counter and then when I collected to boards, all the sizes where wrong, even though the cutting schedule was attached. I then get told that it was my mistake ( great customer service ). I think you need to do some staff training on tolerances when cutting and edging and the staff need to talk. And they need to be taught how to talk to client.<br> I usually spend about 20000 a month with timber city and have moved closer to you so thought id try your cutting but I will never use your cutting services again.