SM
Sudhir M

1 reviews | Active since Sept 2014

07 Oct 2020, 17:44

Poor service from Builders Warehouse New Market

Pathetic service from the manager on the 07/10/2020 at 16:40. We waited for 50 min for somebody to assist us with a fluorescent tube, sku 299360. When we approached the manager all he said was that there is nothing that he can do as there only 1 person assisting in the lighting department.

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply08 Oct 2020, 09:10
Official
Hi Sudhir, 

Thanks for your feedback. I'm sorry to hear that your experience hasn't been a pleasant one, this is not acceptable. Please share your contact details (email & mobile #) with us on a private reply to address this immediately. Looking forward to your reply, Regards,
Builders Warehouse
Builders Warehouse's reply08 Oct 2020, 09:12
Official
Please share your details in the following text because Hello Peter will block your contact information.  Example: hellopeter at gmail dot com and zero eight six zero two eight four five double three.  Looking forward to your reply. 

Regards, 

Athena 
SM
Sudhir M's update09 Oct 2020, 02:21
Reviewer Update
Hi Athena,

I appreciate your response however I have been contacted by someone from the company. I have raised my concerns and trust that proper preventative measures will be put into place to avoid these type of situations from reoccurring.

Regards,
Sudhir