Poor service from builders cosmo city

<p>Good day</p> <p>Poor service from builders cosmo city.</p> <p>I bought 10 boards on the 3rd of March 2017 and left the cutting list with them and also specified that I need these delivered on the 25th of march and today it's the 25th and I never received my delivery. I gave them 2 weeks to prepare everything for me but still they never delivered.i called on the 22nd of march and spoke to Cynthia reminding her about my order and she confirmed that I will be getting my delivery on sartuday. Today the day they supposed to be delivering my stuff when I call I'm told they having issues with the edging machine and no one bothered to let me know about this all along.i don't understand why must I be delayed by this poor service from these guys while I have fully payed the stuff I bought. This is not the first time being delayed by builders cosmo city I had problems with them previously when I was buying bricks.my things were delivered in piece piece not on what we agreed on hence why this time around I had to buy in advance just to give them enough time to prepare the order but still they never delivered on time. I'm really really not happy with this kinda service. If this is how u treat your customers I don't see myself buying from u guys ever again. I don't have an issue with anyone from the shop I'm just not happy with the poor service I'm getting from the store that's all.</p> <p>Thank you <br />Mildred Luthuli <br /><br /></p>