POOR SERVICE COSTING ME A LOT OF MONEY

Wow! I received a horrible service BUILDERS WAREHOUSE WOODLANDS. I had to pay contractors for 3 days for sitting and waiting for material from the store.

The delivery was scheduled in two (2) parts but only one (1) part was delivered after I had to call the store more than 10 times to only get a delivery at 16:30; which was very convenient to the store since they close at 17:00. I could not and still cannot start with building because I’m still waiting for my outstanding order.

I had to go to the store myself and see the *********** dispatch manager (Rupert) who has no clue what’s happening at the back. The dispatch area is a mess (for lack of a better word) there’s no order there’s no sequence. The manager (Rupert) has no plan for his day. And he lacks customer service etiquette. He’s rude and unprofessional.

I am frustrated, I want my material delivered and I want the store to reimburse the standing time that I paid for.

Please do not buy from this store it’s a headache store!