Poor Service Builders Call Center

Today 25/10/2021 I take the time to call Builders call center looking around for a sheet of 18mm ply wood with no luck in nearby branches to my residence. The call center agent then advised me that the Boksburg branch has stock with their cutting machine in worming condition. I then drive 34km from my house to go get the wood and have it cut etc. But at the till point the guy who assisted me wanted to double check if there truly is stock on hand only to find there is no stock! Not only now have I wasted my own petrol having to drive back home to leave without the wood I am told I must now collect the wood on Thursday. This is pathetic service, the call center has invlconvenienced me majorly and where is the compensation for my petrol to go back and fetch my wood on Thursday???? I have supported Builders for many months when I started my sideline business lasy year but to get this kind of service I am very disappointed!!! I await your response by no later than tomorrow morning and of which i filed a complaint in the boksburg branch aiming it at the call center. If I am not contacted by any Builders representative to compensate me in any way I want my money back and my petrol paid used for the inconvenience. Thank you in advance.