BW
Brett W

1 reviews | Active since Sept 2019

23 Mar 2024, 14:54

Poor Service at Walmer Park BWH

Pathetic service when having to refund after incorrect product provided and told to come back again when the systems are online, I am from Addo and don't come to PE often. Who will pay for my fuel and time?!!!

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply23 Mar 2024, 15:08
Official
 Hi Brett,  Thank you for bringing this to our attention, and I do apologise for the unpleasant experience you've had at the Walmer Park store.  I also apologise that you had to drive all the way there.  Please provide me with the receipt, and I'll have a look into this.  Regards, NS. 
Builders Warehouse
Builders Warehouse's reply24 Mar 2024, 08:40
Official
Hi Brett, I'm going to need a picture of your receipt in order for me to escalate this. I look forward to your response. Regards,NS.