HC
Heather C
1 reviews | Active since Jan 2025
21 Jan 2025, 15:01
Poor Service and staffs lack of interest
The staff are not at all helpful. When you walk in you are never greeted. You have to look for staff to get attention Most of the time they are talking in groups, not concerned about customers, who at the end of the day, contribute to paying their salaries. When do eventually ask them what you are looking for, they point saying it’s over there. Where is over there is ask. Very disappointed with Builders Warehouse Somerset West Inchange
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Replies (1)Builders Warehouse's replyOfficial
21 Jan 2025, 15:37Hi Heather,
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
Builders Warehouse's reply21 Jan 2025, 15:37
Official
Hi Heather,
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
