Poor service

Item: Builders Warehouse
Rating: 1
Author: Dipolelo K

I bought a Jojo tank in Rustenburg 15 days ago and they said they will place a special oder for me since well they dont have the colour i need now no body knows how to help me they are oly option is to refund me abd they want me there and in far from home

Helpful (0)

Replies (4)

Builders Warehouse's replyOfficial

14 Aug 2025, 10:58

Hi Dipolelo,

Thank you for bringing this to our attention.

I'm sorry for the service you have received.

Please, can you provide your invoice/order number so that we can escalate this for you?

Regards,
BB

Builders Warehouse's reply14 Aug 2025, 10:58

Official

Builders Warehouse's replyOfficial

14 Aug 2025, 12:11

Hi Dipolelo,

We haven't heard back from you yet.

Please, can you provide your document/invoice number so that we can address this?

Regards,
BB

Builders Warehouse's reply14 Aug 2025, 12:11

Official

Hi Dipolelo,

We haven't heard back from you yet.

Please, can you provide your document/invoice number so that we can address this?

Regards,
BB

Dipolelo K's updateReviewer Update

14 Aug 2025, 18:16

Oder number ***
My customer number is ***

Dipolelo K's update14 Aug 2025, 18:16

Reviewer Update

Oder number ***
My customer number is ***

Builders Warehouse's replyOfficial

15 Aug 2025, 08:40

Hi Dipolelo,

Thank you for your response and your details.

I'll escalate this matter for you, and we will be in touch.

Regards,
BB

Builders Warehouse's reply15 Aug 2025, 08:40

Official

Hi Dipolelo,

Thank you for your response and your details.

I'll escalate this matter for you, and we will be in touch.

Regards,
BB