RH
Randall H

1 reviews | Active since Jun 2020

16 Jun 2020, 11:03

Poor Service.

Poor service. After waiting for a long time after ordering an item online the delivery was not made on the indicated delivery date. I do understand that lockdown has put pressure on getting the orders delivered on time. But at least have the decency to inform clients on the updated delivery date.

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply16 Jun 2020, 11:06
Official
Hi Randall 

I'm sorry that you haven't received any update as yet.

Can you please private message me your order number and contact details and I will follow up on this for you?

Kind Regards
Kurt
Builders Warehouse
Builders Warehouse's reply16 Jun 2020, 11:13
Official
Hi Randall

Thank you for the above information.

I will follow up and keep you posted.

Kind Regards
Kurt