Poor Service
I have had the worst service at Builders Warehouse Alexandra. I ordered my roof material last week Monday and it has been paid for. Today is another Monday and my material has not been delivered yet.
I went to the store on Saturday and Shadrack advised that I will get my material first thing Monday morning. Its 15h00 and my material has not been delivered.
My labourers on site are not able to proceed because we are waiting for material to be delivered.
This is the worst service and I will never recommend anyone to shop at Builders Warehouse
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
04 Nov 2019, 15:44Hi Angela,
Thank you for taking my call and I appreciate your feedback.
I am sorry for the service you received and can assure you this is not what I want happening to you.
This needs to be addressed and have this matter resolved so that we can improve and better the experience for you.
I will contact you as soon as I have feedback.
If there is anything you need, please let me know.
Regards,
Athena
Thank you for taking my call and I appreciate your feedback.
I am sorry for the service you received and can assure you this is not what I want happening to you.
This needs to be addressed and have this matter resolved so that we can improve and better the experience for you.
I will contact you as soon as I have feedback.
If there is anything you need, please let me know.
Regards,
Athena
Builders Warehouse's reply04 Nov 2019, 15:44
Official
Hi Angela,
Thank you for taking my call and I appreciate your feedback.
I am sorry for the service you received and can assure you this is not what I want happening to you.
This needs to be addressed and have this matter resolved so that we can improve and better the experience for you.
I will contact you as soon as I have feedback.
If there is anything you need, please let me know.
Regards,
Athena
Thank you for taking my call and I appreciate your feedback.
I am sorry for the service you received and can assure you this is not what I want happening to you.
This needs to be addressed and have this matter resolved so that we can improve and better the experience for you.
I will contact you as soon as I have feedback.
If there is anything you need, please let me know.
Regards,
Athena