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Sibusiso T
1 reviews | Active since May 2020
16 Jul 2020, 12:20
Poor service
I'm so angry and disappointed about the poor service I bought a spray gun machine and used it for a couple days and the gun had fault and took it back cause it has warranty and I was told that I'll be called after 21days. No one has contacted me since may today its July I haven't been contacted it's been two months now. Yet I've paid alot of money for something that I bought cash for and hardly used it. I just want my money back that's it Cause the service I got there was really bad while returning this machine from the lady and the gentleman who came and started shouting at me.
Helpful (0)
Replies (8)0
Replies (8)
Builders Warehouse's replyOfficial
16 Jul 2020, 15:03Hi Sibusiso,
Thanks for your feedback.
This is unacceptable, I'm sorry to hear the above. It's always within our best interest to ensure all customers received great products and services. This is concerning and needs to be addressed immediately.
Please send me your contact details, email address, and the invoice or return number on a private reply. Kindly note that I will only be able to view all the info in response this way.
Thanks for making us aware of your concerns, I look forward to your reply.
Regards,
Joshua
Thanks for your feedback.
This is unacceptable, I'm sorry to hear the above. It's always within our best interest to ensure all customers received great products and services. This is concerning and needs to be addressed immediately.
Please send me your contact details, email address, and the invoice or return number on a private reply. Kindly note that I will only be able to view all the info in response this way.
Thanks for making us aware of your concerns, I look forward to your reply.
Regards,
Joshua
Builders Warehouse's reply16 Jul 2020, 15:03
Official
Hi Sibusiso,
Thanks for your feedback.
This is unacceptable, I'm sorry to hear the above. It's always within our best interest to ensure all customers received great products and services. This is concerning and needs to be addressed immediately.
Please send me your contact details, email address, and the invoice or return number on a private reply. Kindly note that I will only be able to view all the info in response this way.
Thanks for making us aware of your concerns, I look forward to your reply.
Regards,
Joshua
Thanks for your feedback.
This is unacceptable, I'm sorry to hear the above. It's always within our best interest to ensure all customers received great products and services. This is concerning and needs to be addressed immediately.
Please send me your contact details, email address, and the invoice or return number on a private reply. Kindly note that I will only be able to view all the info in response this way.
Thanks for making us aware of your concerns, I look forward to your reply.
Regards,
Joshua
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Sibusiso T's updateReviewer Update
16 Jul 2020, 15:42***
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Sibusiso T's update16 Jul 2020, 15:42
Reviewer Update
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Sibusiso T's updateReviewer Update
16 Jul 2020, 15:47*** ***
I've sent you my number and email address
I've sent you my number and email address
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Sibusiso T's update16 Jul 2020, 15:47
Reviewer Update
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I've sent you my number and email address
I've sent you my number and email address
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Sibusiso T's updateReviewer Update
16 Jul 2020, 15:48It's been 2months now without anyone contacting me.
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Sibusiso T's update16 Jul 2020, 15:48
Reviewer Update
It's been 2months now without anyone contacting me.
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Sibusiso T's updateReviewer Update
16 Jul 2020, 15:55I bought the machine on the 13/05/2020
And returned it 27/05/2020
I was told that I'll be contacted in 21days since then I haven't heard anything from them since so I've decided that I want the machine any more after the treatment I received when I returned it and 2months of not hearing anything from them. I just want my money back.
And returned it 27/05/2020
I was told that I'll be contacted in 21days since then I haven't heard anything from them since so I've decided that I want the machine any more after the treatment I received when I returned it and 2months of not hearing anything from them. I just want my money back.
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Sibusiso T's update16 Jul 2020, 15:55
Reviewer Update
I bought the machine on the 13/05/2020
And returned it 27/05/2020
I was told that I'll be contacted in 21days since then I haven't heard anything from them since so I've decided that I want the machine any more after the treatment I received when I returned it and 2months of not hearing anything from them. I just want my money back.
And returned it 27/05/2020
I was told that I'll be contacted in 21days since then I haven't heard anything from them since so I've decided that I want the machine any more after the treatment I received when I returned it and 2months of not hearing anything from them. I just want my money back.
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Sibusiso T's updateReviewer Update
16 Jul 2020, 16:11Invoice number C***6
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Sibusiso T's update16 Jul 2020, 16:11
Reviewer Update
Invoice number C***6
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Sibusiso T's updateReviewer Update
17 Jul 2020, 10:08Good morning Joshua thank you
I'll wait for the response
I'll wait for the response
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Sibusiso T's update17 Jul 2020, 10:08
Reviewer Update
Good morning Joshua thank you
I'll wait for the response
I'll wait for the response
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Sibusiso T's updateReviewer Update
17 Jul 2020, 14:00Thank again Joshua someone contacted me ill be in touch with you soon
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Sibusiso T's update17 Jul 2020, 14:00
Reviewer Update
Thank again Joshua someone contacted me ill be in touch with you soon