TS
Tebatso S
1 reviews | Active since Feb 2018
08 Nov 2019, 05:46
Poor Service
Iv experiences bad bad service, Bought online 3 times and 24 hours later no communication from the stores, When I call to do a follow up even the call center doesn’t get back to you with your query.
I’m disappointed by Builders Centurion, Builders Glenanda, Builders GeZina. Till today I have not received my items that I placed an order on the 30.10.2019
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Replies (1)
Builders Warehouse's replyOfficial
08 Nov 2019, 12:30Hi Tebatso,
Thanks for your feedback.
I am really sorry to hear the above, this is not the kind of experience we want any of our customers to have.
I will ensure that you receive the feedback as soon as possible and will do my best to ensure that this doesn't happen again.
I will address this matter with our team, please note that I will contact you shortly to further assist.
Regards,
Josh
Thanks for your feedback.
I am really sorry to hear the above, this is not the kind of experience we want any of our customers to have.
I will ensure that you receive the feedback as soon as possible and will do my best to ensure that this doesn't happen again.
I will address this matter with our team, please note that I will contact you shortly to further assist.
Regards,
Josh
Builders Warehouse's reply08 Nov 2019, 12:30
Official
Hi Tebatso,
Thanks for your feedback.
I am really sorry to hear the above, this is not the kind of experience we want any of our customers to have.
I will ensure that you receive the feedback as soon as possible and will do my best to ensure that this doesn't happen again.
I will address this matter with our team, please note that I will contact you shortly to further assist.
Regards,
Josh
Thanks for your feedback.
I am really sorry to hear the above, this is not the kind of experience we want any of our customers to have.
I will ensure that you receive the feedback as soon as possible and will do my best to ensure that this doesn't happen again.
I will address this matter with our team, please note that I will contact you shortly to further assist.
Regards,
Josh