Poor Service

I visited Builders Warehouse Gezina on 05/04/2024 to refill my LP gas cylinder. I was told that they did not have any and expected delivery by 09/04/2024. No issues, it happens. I returned on 14/04/2024 only to be told that they don't have gas. I went to see the Manager and it seemed that the person responsible was busy with something else and that they did have gas but could not do exchanges due to cylinder availability. I left and returned later in the day only to be told that they don't have gas. This kind of service is just not acceptable.