1 reviews | Active since Apr 2014
Poor Kitchen Installation and Terrible Customer Service
I purchase granite slates for my kitchen from the Rivonia branch, which included installation. After the granite tops were installed I noticed that there were noticeable sealant gaps. I raised this with Builders and their subcontractor. It has been close to 2 weeks and nothing has been done to correct this. Poor workmanship on Builders part and in addition to that, terrible customer service. In hindsight, I'd advise to look for another company.
Good Morning Reki,
Thank you for your feedback.
I'm sorry that nobody respond back to you regarding your matter. This is certainly not the type of service you can expect from us.
I've escalated this matter for store management to look into and to address the matter at hand.
Once feedback has received, I will be in contact with you.
Kind Regards,
Bronwynne Nel
Good Morning Reki,
Thank you for your feedback.
I'm sorry that nobody respond back to you regarding your matter. This is certainly not the type of service you can expect from us.
I've escalated this matter for store management to look into and to address the matter at hand.
Once feedback has received, I will be in contact with you.
Kind Regards,
Bronwynne Nel