CS
Christo S
1 reviews | Active since Sept 2014
18 Mar 2016, 12:01
Poor delivery
I have purchased 2 kitchen tops 1x600 and 1x900 from Builders Warehouse Klerksdorp and paid them on 07-02-2016, The 900mm tops was not in stock. I was told that the delivery will take 5 working day's. Today 18-03-2016 I have received a call from them again with the very very sad news of the tops once again not being delivered, <br> People my Plee to u is that if u want to do a job at home buy somewhere else unless u have more than a month to wait. This is just unacceptable. ..<br> <br> C.Q Steyn
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Replies (1)Builders Warehouse's replyOfficial
18 Mar 2016, 15:43Hello Christo Quinton,
Thank you for your feedback.
I'm sorry you've not received your 900 post form top as yet.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into. As soon as I've received feedback, I'll let you know.
Thanks again for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Thank you for your feedback.
I'm sorry you've not received your 900 post form top as yet.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into. As soon as I've received feedback, I'll let you know.
Thanks again for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Builders Warehouse's reply18 Mar 2016, 15:43
Official
Hello Christo Quinton,
Thank you for your feedback.
I'm sorry you've not received your 900 post form top as yet.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into. As soon as I've received feedback, I'll let you know.
Thanks again for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Thank you for your feedback.
I'm sorry you've not received your 900 post form top as yet.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for it to be looked into. As soon as I've received feedback, I'll let you know.
Thanks again for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
