1 reviews | Active since Jul 2020
poor customer service from Builders Evaton
i am not happy with the service I am receiving from builders evaton. I bought 7 pallets of maxi bricks and 20 pockets of cement. Goods were delivered but 40 bricks and one cement were returned because it was damaged. all this happened on the 25th of June. a week later I realized that my goods were not delivered I called builders evaton and they told me someone else will call me. I waited again a few days no one called me. I called builders again they requested for my cellphone number and they said someone will call me. I lady called me and she said she works for dispatch she will do a follow up the problem is they do not have brcks because the trucks are on strike. today is the 18th of July I am still waiting for my staff. I called them again and requested to speak to the manager they called the guy by the name of Thabo whom I heard that he was not interested on taking a call and I held for him whilst he was busy talking to other people on the background. He finally took the call and when I explained my story he told me that the lady dealing with dispatch is not available he will take my number and give to her tomorrow to call me there is nothing he can do because he doesn't even know what is the whole case about. I told him I am not happy about their service and I will find ways of finding my goods because non of them are not willing to assist and I dropped the line. I am building and everything has topped because of those bricks that were not delivered I ended up buying more somewhere else whilst I have bricks that are still not delivered. I have a profile with builders where I save money on the builders pro card and I won't lie it is the best thing I ever did to create that profile but today I am regretting that decision. to think that even on my Facebook I always encourage people to open a builders pro card but the service I am receiving is horrible. I paid for that staff it was not on credit. Can I have my bricks please
I'm so sorry for what has happened and for the service received.
This is unacceptable and I would like to follow up on this for you. Can you please private message me your invoice number as well as your email address and contact details and I will follow up and keep you updated.
Kind Regards
Kurt
I'm so sorry for what has happened and for the service received.
This is unacceptable and I would like to follow up on this for you. Can you please private message me your invoice number as well as your email address and contact details and I will follow up and keep you updated.
Kind Regards
Kurt
Thank you for the above information.
I tried calling you now but it went to voicemail. I need the invoice number that is located on the slip. It will be in the top right hand side and begins either with the letter "C"or "E".
Regards
Kurt
Thank you for the above information.
I tried calling you now but it went to voicemail. I need the invoice number that is located on the slip. It will be in the top right hand side and begins either with the letter "C"or "E".
Regards
Kurt
No worries, thank you so much that is the number that I needed.
We'll remain in touch.
Regards
Kurt
No worries, thank you so much that is the number that I needed.
We'll remain in touch.
Regards
Kurt
