1 reviews | Active since Aug 2013
Poor customer service by floor helpers
<p>The flooer helpers at Builders are engaged is such an intense conversation/party among themselves, that one almost feels guilty to break in and ask something, let alone them offering service. </p> <p>I don't care about culture, race or creed bad service is bad service!! Helpers should be profesional and leave their own noisy party for later.</p> <p>I am inclining more and more to Chamberlains. Builders is really not a pleasure to shop at anymore. </p>
Hi Andre
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Hi Andre
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
