Poor customer service & arrogant staff

On Saturday 1st Aug, i went to Northriding Builders to buy some material for a cabinet. I had my 17 moth old son with me. The security refuse entrance because my son, which is younger than 2 years did not had a mask on. I then requested to speak to manager as the current law under Lockdown L3 states all people above 2 years of age compulsory mask. I went to reception desk with mr security following me & talked to receptionist in their local language and she also refuse entrance. I demanded to speak to manager but she ignored me flat, helping other customers. Needless to say after waiting fruitlessly for 20 minutes, no store manager came & i left. i went to Leroy Merlin & bought what i wanted from there, with my son. Strangely i went to builders on Sunday in Hillfox again with my son & I was not stopped at door. There is no consistency. So builders, you just lost a client as you treated a very loyal client with disrespect. train your security & staff properly