Poor Client Service Builders Warehouse Somerset West

I purchased a door on Tuesday 07/11/2017 at the nearest Builders Warehouse to me. It was the Somerset West branch (LIFESTYLE CENTER, THE INTERCHANGE, NOBEL STREET, SOMERSET WEST, 7130). During my visit to the store the door I wanted to purchase was being stored behind various other heavy items making it difficult for them to reach the door. This was understandable and I was fine with the fact that I would have to wait a few days for them to get a new door from their suppliers. It has been 10 days since and still no door. I went to the store on Tuesday 14/11/2017 to inquire as to when the door would be arriving and was told by the staff member who assisted me that it would be there later that day or the next day latest (15/11/2017). Since my second visit to the store i have tried numerous times to contact the store manager but each time I called he was in a meeting. The manager is in a meeting everyday at all times you feel like calling the store. I was eventually able to speak to the "sales manager" who also advised that he would get back to me on 17/11/2017 before 10:00 but i am still waiting for his call back. He most probably is also in a meeting. I am uncertain of the whereabouts of my door an whether i will ever receive it but I am certain that I will never be making use of their services ever again.