PV
Piet V

1 reviews | Active since Oct 2019

07 Sept 2022, 16:29

Poor and unacceptable service.

I ordered and paid for 6 Roller Blinds on the 5th of July 22 from Builders online, received notification of delivery to be on 5th of Aug. 22 after a few phone-calls the blinds were delivered 10 days after delivery scheduled date. On opening and installing found one of the 6 blinds with damaged pipe. After a few hours at Builders Woodlands (great help from them) to arrange for a replacement from Builders online orders, On the 26th of Aug was asked to leave damaged roller blind at the Woodlands store. After 3 calls and promises to get back to me another 9 days later I am still waiting. This is really unacceptable more than 2 months after payment I have 5 blinds out of 6 installed.

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