Pool season

All stores except one that I visited could assist me with a pool water test (water analysis) during POOL SEASON. The excuses from various stores are as follow; 1.) No staff that knows to operate it 2.) No syringes 3.) System needs an update 4.) No disk 5.) No syringes again 6.) Doesn't have a key for the Cubboard

Builders warehouse Allen's Neck was the only store that could assist and on the 4th attempt at the New Market store, the manager that transferred from Richard's Bay assisted